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Crisis Management Team Exercise |
Teed Business Continuity can design, facilitate and document a scenario-based crisis exercise involving the Crisis Management Team (or senior management team), which tests their ability to respond to and recover from a crisis situation through reference to available business continuity plans and procedures.
An individual experienced in facilitating business continuity exercises will design and facilitate an appropriate exercise for the Crisis Management Team, or equivalent, using the following activities:
- Review current organisational structure in a crisis, likely threats to the organisation, plans and procedures in place to respond to and recover from a crisis
- Propose and agree scope and objectives for exercise e.g. to find out if the roles and responsibilities of team members are appropriate and clearly understood
- Develop an appropriate scenario that satisfies the objectives and exercise schedule
- Produce an exercise manual, summary of test schedule and guidance notes, which will allow the exercise to be reviewed and agreed with a non-participant within the organisation.
- Advise on establishing an appropriate test environment. This could simply be a Board Room facility or a more interesting offsite location may be appropriate and add some reality to the proceedings
- Facilitate exercise over a pre-defined period.
- Facilitate post-exercise review discussion where participants, observers and exercise facilitator have the opportunity to summarise their views on the key issues, lessons learnt, problem areas, plan changes required and actions to be taken to improve capabilities in event of a real crisis.
- Produce Exercise Outcome Report that provides an overview of how the exercise went, the scenario followed, actions & decisions taken by participants, a detailed summary of all issues raised and actions required post-incident to improve business continuity effectiveness and a suggested future test schedule.
See also:
Business_Recovery_Team_Exercise
Technical_Recovery_Test |
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